Live Lingua - Skype Language Lessons


Category Archives: FAQ

What happens if I miss a paid class?

In the case that the paid class is missed due to your error, the student is not charged for the class and you are not paid. If you miss a class or cancel with less than a 24-hour notice, you must make up the missed class and give 1 free class to make up for […]

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Posted on February 26, 2018 by

What happens if I miss a trial class?

If you miss a trial class, apologize to the student immediately and see if they want to reschedule the class.

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Posted on February 26, 2018 by

Uh oh! I’m late for a class. Now what happens?

If you’re late to a class, apologize to the student and make up the missed class time.

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Posted on February 26, 2018 by

How long do the classes last?

Each class is 60 minutes long unless the student requests a short or longer class.

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Posted on February 26, 2018 by

I’m going out of town soon. What should I do?

If you are unable to teach because of going out of town or because of any other reason, let your students know as soon as possible to see if they wish to be assigned a substitute teacher while you’re gone. Also, please update your calendar. If you plan on continuing to teach, please update your […]

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Posted on February 26, 2018 by

What should I do after each class?

Update the class report, fill out the online timesheet and let your Class Coordinator know what a successful class it was!

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Posted on February 26, 2018 by

I don’t think I’m going to be able to make it to the class I’m scheduled to teach. Can I just go on and reschedule it and hope for the best?

Missing a class you’re scheduled to teach is highly not recommended. Always check in with your student before rescheduling to make sure that the class is convenient for both parties.

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Posted on February 26, 2018 by

Can I use another platform to teach my classes other than Skype?

No. All classes must be conducted via Skype.

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Posted on February 26, 2018 by

How long should I wait on Skype for my student?

If the student does not show up on time, you must wait 15 minutes for the student. At this point, send a chat message to the student stating you were ready for the class but that they did not show up. Another Skype message must also be sent to the Live Lingua Class Coordinators to […]

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Posted on February 26, 2018 by

What time should I log into Skype for a class I’m about to teach?

You should log into Skype 5 minutes before the class start time.

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Posted on February 26, 2018 by